UPI Services to Be Deactivated for Certain Mobile Numbers from April 1 – What You Need to Know

UPI Services: To strengthen security and prevent financial fraud, the National Payments Corporation of India (NPCI) has introduced new guidelines that will deactivate certain UPI-linked mobile numbers starting April 1. This move aims to protect users from potential cyber threats linked to inactive or reassigned numbers.

Why Is This Change Happening?

Many users change or deactivate their mobile numbers but forget to update them with their banks. If an old number gets reassigned to a new user, it could lead to unauthorized access and misuse of UPI services. To prevent such risks, banks and payment platforms like Google Pay, PhonePe, and Paytm will start removing inactive numbers from the UPI system.

Who Will Be Affected?

The new rule applies to:

  • Users who have changed their mobile number but have not updated it with their bank.

  • Users with inactive numbers that have not been used for calls, SMS, or banking alerts for an extended period.

  • Users who surrendered their number without updating their bank details.

  • Users whose old numbers have been reassigned to someone else.

What Should You Do?

To ensure uninterrupted UPI transactions, follow these steps:

  • Make sure your mobile number linked to your bank account is active.

  • Check if you are receiving SMS alerts and OTPs from your bank.

  • Update your UPI-linked mobile number through net banking, UPI apps, ATMs, or by visiting your bank branch.

How to Reactivate an Inactive Number?

If your UPI-linked number is inactive, update your bank account and UPI ID with your new number as soon as possible. This will help you avoid any disruptions in transactions and ensure secure payments.

With these changes, NPCI aims to enhance the security of UPI transactions and protect users from financial fraud. Take action now to keep your UPI services running smoothly.